Protecting Users' privacy means upholding our commitment to transparency in the use of Users' personal data.
This privacy policy (hereinafter, "Privacy Policy") informs you about the data processing carried out by the web platform https://welovenight.com/ (hereinafter, the "Platform") for users (the "Users") who visit the Platform. WELOVENIGHT values Users' trust and privacy, and for this reason explains below how users' data is processed. If Users have any questions or want to receive more information in this regard, they can write to WELOVENIGHT to: bielmartinez@welovenight.com.
The data controller is the person who decides the purpose for which Users' personal data is used, in this case, WE LOVE NIGHT S.L. ("WELOVENIGHT" or the "Company") with Tax ID B75524363 and registered office at Calle Miquel Marqués, 25. 07005, Palma de Mallorca (Illes Balears), Spain.
You can contact the privacy officer of WELOVENIGHT at the following email: bielmartinez@welovenight.com.
Personal data ("Data") is any information about an identified or identifiable natural person (the "Data Subject"). The personal data that WELOVENIGHT processes comes from the information that Users provide when they fill in the forms found on the Platform, when browsing the Platform, when registering for programs and / or buying through the Platform and / or when sending queries or requests for information. Additionally, WELOVENIGHT processes data related to event attendance including purchase and validation times of tickets, event attendance history, access statistics (where users go, where they don't go, with whom they go), and for public relations personnel: email, phone, age, gender, and name.
In each form WELOVENIGHT indicates the contact information that WELOVENIGHT need to be able to deal with Users' queries or requests by means of an asterisk. Data that is not marked as mandatory through an asterisk will be completely optional. Only the data necessary for each purpose is collected. Please note that if Users do not provide the mandatory information, WELOVENIGHT will not be able to attend to their query or request or manage the data processing. This same indication with an asterisk will also be applied to necessary data in the shopping cart.
Please note that it is Users' responsibility to provide accurate data and keep them updated, so WELOVENIGHT reserves the right to exclude from the services and / or cancel them, Users who provide false, incorrect data or without the due authorization of the Interested Party, without prejudice to WELOVENIGHT's right to exercise as many legal actions as appropriate.
WELOVENIGHT will process Users' Data for the following purposes:
Purchase Of Products
When Users purchase a product or service ("Consumers"), WELOVENIGHT may use their Data to manage the purchase and send them the product, as well as to comply with the legal obligations that apply. WELOVENIGHT will also use their Data to contact them in relation to the purchase and to offer them offers and additional information about WELOVENIGHT related to it. The data provided for the purchase (email) may also be used to associate the purchaser with an existing Platform Account or with an account that may be created in the future.
User Account And Registration
When Users register on the Platform and create an account (the "Account"), WELOVENIGHT may use their information to: (i) process their registration and manage their Account; (ii) verify their identity; (iii) provide access to Platform functionalities according to their User role (iv) send them service-related notifications, updates and important information; (v) generate anonymised statistics to improve the service; (vi) prevent fraud, abuse and unauthorised access; and (vii) comply with any legal obligations applicable to WELOVENIGHT.
Subscription To The Newsletter
In the event that Users want to receive commercial communications or newsletters about WELOVENIGHT, its programs and events or those of third parties in which WELOVENIGHT participate through the email provided in the form (only if WELOVENIGHT has collaborators), WELOVENIGHT will use their contact information to manage the sending of these communications.
Contact
If Users contact WELOVENIGHT through any of the channels enabled in this regard, WELOVENIGHT will use the contact details and details they provide in the form to adequately manage their queries or requests
Browsing Our Platform
By cookies and other technologies, WELOVENIGHT can perform measurements and analyze browsing traffic, usability and Users' experience on the Platform statistically. The installation and use of cookies depend on the configuration Users make both in the cookie banner and through their browser.
The legal basis for the processing of Users' Data for the purchase of products of WELOVENIGHT is the execution of the contract of sale and compliance with legal obligations. For associating the purchase ticket with the user registered on the Platform, the legal basis is the execution of the contract entered into when registering on the Platform.
For User registration on the Platform, the legal basis for processing the User's Data is the consent provided for the creation of the Account and, when applicable, the execution of the purchase contract.
The legal basis for sending commercial communications when Users subscribe to the newsletter and for contacting WELOVENIGHT is the consent they have given by registering on the online forms. In some cases, the processing of Users' Data when they contact WELOVENIGHT might be legitimated on the execution of pre-contractual measures if these are necessary to respond to the query.
Please note that, if Users are buyers of WELOVENIGHT products and/or services, WELOVENIGHT may also send them communications based on its legitimate interest in offering them improvements, offers and activities that may interest them and keep them informed about the different activities and initiatives of WELOVENIGHT that it believes may be of interest to them, and compliance with its legal obligations (such as, for example, the tax return of contributions to WELOVENIGHT).
The legal basis for the processing of Users' Data with regard to browsing the Platform is the consent that they give when they accept the installation of cookies and that they can revoke or configure at any time through the configuration panel. Users can find more information about the use of cookies in the Cookie Policy of WELOVENIGHT (once available).
Please, remember that Users can revoke their consent at any time. They can also object to continuing receiving commercial communications in the manner indicated in the footer of each communication.
Users' personal data is conserved for the period necessary for the purpose for which they were collected, and specifically:
In relation to the purchase of products of WELOVENIGHT, WELOVENIGHT will keep the User's Data for the time necessary to provide the User with the product and then keep them blocked during the conservation periods or limitation periods provided by law.
In relation to the creation of a user account, WELOVENIGHT will keep Users' Data for as long as necessary until they delete their profile from the Platform and thereafter keep them blocked during the conservation periods provided by law.
In relation to processing queries and managing requests, the data will be retained for as long as necessary to deal with the query and/or manage the request.
In relation to communications, the data will be processed until Users revoke their consent, oppose the processing and / or request the deletion of their personal data, up to a maximum of two years.
In relation to the Platform Browsing Data, until Users revoke their consent and at the latest within 1 year. In any case, information about web traffic is deleted periodically, so that WELOVENIGHT will only keep anonymized statistical data of use (without identification of Users).
Once the data are no longer necessary for the purpose for which they are processed, they will remain blocked for the sole purpose of meeting any responsibility or obligations that may arise from the data processing thereof.
Users' Data may be shared with the following categories of recipients: (i) Event Organisers: when Users purchase tickets for their events (name, email, telephone, attendance data); (ii) Payment processors: Stripe (payment data is processed directly by Stripe and not stored by WELOVENIGHT); (iii) Service providers: Hosting, technical support services, financial services, etc.); (iv) Event email, analytics and other technical service providers under data processing agreements (IT tools, promoters who manage events and venues that provide event spaces as necessary for event management. Personal data will not be sold or rented to third parties for marketing purposes.
Some of the above suppliers may have processing and/or support centers located outside the European Economic Area (EEA). WELOVENIGHT guarantees that, when Users' Data could leave the EEA, it will maintain the same level of protection based on compliance with the provisions of European Data protection regulations. In this sense, international data transfers will be made (i) to countries with an adequate level of protection declared by the European Commission (ii) based on the provision of adequate guarantees (standard contractual clauses or binding corporate rules), (iii) by virtue of the authorization of the competent control authority or other cases provided for in the regulations.
To receive more information about international data transfers or to obtain confirmation or a copy of the guarantees used, Users can contact WELOVENIGHT at bielmartinez@welovenight.com.
In cases where it is necessary to comply with the legal obligations of WELOVENIGHT, the data may be communicated to the Public Administration and the State Security Forces and Bodies.
In the case of the profiles that WELOVENIGHT maintain in the different social networks linked from this Platform, for example, through plugins or third-party applications, Users' Data may be processed under other privacy policies of the owners of said social networks.
The use of such plugins is voluntary. If Users choose to use them, they will be authorizing the communication of their personal data (IP address, browsing data) to the aforementioned social networks and WELOVENIGHT will not be responsible for the subsequent process that they may carry out with Users' Data. WELOVENIGHT recommends that Users visit the terms and conditions of use of these platforms prior to their interaction on social networks with the profiles of WELOVENIGHT in said social networks.
The profiles on the social networks linked from this Platform have been created so that Users know better our activity and offer different communication channels aimed at people interested in our entity and the services we offer.
WELOVENIGHT takes special care to ensure the security of Users' personal data. Users' Data is stored in the information systems of WELOVENIGHT, where it has adopted and implemented security, technical and organizational measures, to prevent any loss or unauthorized use by third parties, for example, the Platform of WELOVENIGHT use Https data encryption protocols.
Users can request confirmation about whether their personal data are being processed and, if so, access them. Also, they can request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which it was collected.
In certain circumstances, it is possible to request the limitation of the processing of Users' Data, in which case we will only keep them for the exercise of actions or the defense of claims.
Users can revoke the consents given at any time. Once the revocation has been exercised, which will not be retroactive unless there is a legal provision that imposes this character, their Data may be conserved blocked during the limitation periods established by the applicable regulations.
Remember that Users may also oppose the processing of their Data, particularly with respect to commercial communications, in which case we will not process the data, except for compelling legitimate reasons or for the exercise or defense of possible complaints.
To exercise the aforementioned rights, Users should write to our privacy officer, attaching a copy of their identity document, to the following address: bielmartinez@welovenight.com.
To help us process Users' request, Users should indicate in the subject "Data Protection".
Likewise, if Users have any questions regarding the exercise of their rights, before contacting the Control Authority, we remind them that they can contact us directly by writing to our privacy officer and we will try to help them in the best possible way.
Finally, we remind Users that they have the right to file a claim with the competent authority on data protection (in Spain, www.aepd.es) in case they have knowledge or consider that a fact may involve a breach of the applicable regulations on data protection.