The web platform https://welovenight.com/ (hereinafter, the "Platform") is owned by WE LOVE NIGHT S.L., with Tax ID B75524363, with registered office at Calle Miquel Marqués 25, Palma de Mallorca (Illes Balears), 07005, Spain, and its contact email address is bielmartinez@welovenight.com (hereinafter, "WELOVENIGHT" or the "Company").
For any enquiry, complaint or request for information, users may contact WELOVENIGHT through:
Email: bielmartinez@welovenight.com
Telephone: +34 628 38 60 38
Postal address: Calle Miquel Marqués, 25. 07005, Palma de Mallorca (Illes Balears), Spain
These Registration and User Account Conditions (hereinafter, the "Registration Conditions") establish the conditions governing user registration and account management on the Platform. Together with the Ticket Purchase Conditions, Legal Notice, Privacy Policy and Cookie Policy, they form the applicable legal framework (hereinafter, the "Legal Terms of the Platform") for the use of the Platform.
The use of the Platform and the creation of a user account attribute to the person doing so the status of User (hereinafter, "User"). Acceptance of these Registration Conditions by the User shall be an essential requirement for creating an account and accessing the Platform's functionalities.
WELOVENIGHT provides Users with an advance digital ticket sales service for leisure and nightlife events, including nightclubs, afternoon parties, themed parties and other similar events (hereinafter, the "Events").
These Registration Conditions will be updated periodically, therefore those published when the User registers or uses the Platform will apply.
Users may purchase tickets through different methods:
Purchase with registered account: Have a registered account on the Platform and be logged into their account.
Purchase without registered account: Provide a valid email address for ticket delivery.
Ticket association with accounts:
If the email address used for purchase corresponds to an existing registered account, the ticket will be automatically associated with that account.
If the Customer creates an account after purchase using the same email address, the ticket will be automatically associated with the newly created account.
If no account is created, the ticket will be just delivered via email with a QR code for Event access. Tickets delivered via email function identically to tickets associated with accounts.
Access to the Platform is open to any natural person of legal age who wishes to register as a User, without prejudice to the specific conditions established for each type of role and WELOVENIGHT's powers to deny or suspend accounts in accordance with these Registration Conditions.
Registration on the Platform is free and voluntary. While registration is not required for purchasing tickets, it is mandatory to create events or perform management functions as an Organiser or Public Relations.
By registering on the Platform, the User declares that the User is over 18 years of age and has legal capacity to enter into contracts.
All Users must be of legal age (18 years or older) to create an account on the Platform, regardless of the role they will perform (Buyer, Organiser, Public Relations, etc.).
Users under 18 years of age may not create accounts, make purchases or register for Events, unless the Users have express authorisation from the Users' parents or legal guardians. The Company reserves the right to request proof of age at any time.
The account creation process is the same for all types of users. To register on the Platform, the User must complete the registration form providing the following mandatory information:
Full name
Email address
Telephone number
Date of birth (to verify age of majority)
Gender
Secure password
By completing the registration form and clicking the "Submit" button, the User confirms that the User has read, understood and accepts these Registration Conditions, as well as the Legal Notice, Privacy Policy and Cookie Policy.
The Company reserves the right to request identity verification from any User at any time, especially when:
Suspicious or fraudulent activities are detected in the account.
The User requests to perform functions as an Organiser or Public Relations.
Claims, complaints or incidents related to the account occur.
It is necessary to comply with legal obligations or requirements from competent authorities.
The volume of transactions or the nature of operations so advises.
The User appears to be under the age of majority.
The Company may request additional or supplementary documentation if deemed necessary. The documentation provided will be processed in accordance with the Privacy Policy and current regulations on personal data protection.
The Company may suspend account access until identity verification is satisfactorily completed.
The Company may implement automatic or manual validation mechanisms for personal data provided by Users during the registration process, including without limitation:
Verification of email validity by sending a confirmation link.
Validation of telephone number by SMS code or telephone call.
Verification of the consistency of the data provided.
Contrast with authorised databases.
Documentary verification of identity in accordance with the previous section.
The User undertakes to provide only truthful, accurate, complete and up-to-date data, being responsible for keeping such information duly updated. Providing false, inaccurate or third-party data constitutes serious breach of these Registration Conditions. The Company reserves the right to verify the information provided and to suspend or cancel accounts containing false or fraudulent data.
Providing false information about age, identity or any other mandatory data may result in immediate account cancellation and may constitute a criminal offence.
By proceeding with registration on the Platform, the User expressly undertakes to:
Provide truthful, accurate, complete and up-to-date information in all mandatory fields of the registration form.
Be of legal age (18 years or older) at the time of registration.
Maintain their data updated.
Diligently safeguard their access credentials (username and password), keeping them secret and not sharing them with third parties.
Use a secure password containing a combination of letters, numbers and special characters.
Immediately notify the Company of any unauthorised use of the User's account or any other security breach of which the User becomes aware.
Not create more than one User account per natural person, except with express authorisation from the Company.
Not use false identities or impersonate third parties.
Not register accounts for illicit, fraudulent purposes or contrary to these Registration Conditions.
Not assign, transfer or allow the use of their account to third parties without prior express authorisation from the Company.
Use the Platform in accordance with current legislation, morality, public order and good customs.
Respect the intellectual and industrial property rights of the Company and third parties.
Not use the Platform to send spam, malware or any other harmful content.
Not attempt to gain unauthorised access to other users' accounts or to the Platform's systems.
The User is responsible for maintaining the confidentiality of the User's access credentials (username and password) and all activities carried out from the User's account. The User undertakes to immediately notify the Company of any unauthorised use of the User's account.
The Company recommends:
Using a unique password not used on other websites or services.
Changing the password periodically and not sharing the password with third parties.
Logging out of the account when using shared or public devices.
Enabling two-factor authentication if available.
The Company will never request the User's password by email, telephone or any other means. Any such request should be considered fraudulent and reported immediately by the User.
The Company reserves the right to deny registration, temporarily or permanently suspend, or cancel any User account, without prior notice and without right to compensation, when any of the following circumstances occur:
Breach of any of the obligations established in these Registration Conditions or in the rest of the Legal Terms of the Platform.
Provision of false, inaccurate, incomplete or third-party data during the registration process or at any subsequent time.
Detection of fraudulent, suspicious or unlawful activities, including without limitation: mass purchase of tickets for illegal resale, use of stolen or cloned credit cards, identity theft, creation of multiple accounts to evade restrictions, age falsification.
Use of the account for purposes other than those provided for in these Registration Conditions.
Conduct that may damage the image, reputation or legitimate interests of WELOVENIGHT, Event organisers, other Users or third parties.
Repeated breach of Events rules or admission rights.
Making fraudulent or abusive claims or refunds.
Assignment, transfer or shared use of the account without authorisation.
Prolonged account inactivity exceeding twenty-four (24) consecutive months, after notifying the User thirty (30) days in advance.
Request from competent authorities or judicial or administrative resolution.
Breach of security measures or attempts to compromise the Platform's integrity.
Use of automated systems (bots, scripts) to create accounts or interact with the Platform without authorisation.
Any other justified cause that, at WELOVENIGHT's reasonable discretion, advises denial, suspension or cancellation of the account.
In case of temporary suspension, the Company will communicate to the User, whenever possible, the reasons for suspension and the conditions for restoring the account. The User will have the right to submit allegations within seven (7) days from notification.
In case of permanent cancellation, the User will lose all rights associated with their account, including history, loyalty points and any other accumulated benefits, without prejudice to the right to obtain tickets already purchased and paid for future Events.
The Platform establishes a hierarchical user system with different access levels, functionalities and responsibilities. Access to special roles is governed by an invitation system ensuring traceability and control.
The Platform contemplates the following roles in descending hierarchical order:
Owner/Administrator
Highest authority with complete Platform control.
Unlimited access to all functionalities, statistics and data.
Full management of users, events, system configurations and general parameters.
Establishment of commissions, refund policies and economic conditions.
Suspension or cancellation of any user account.
Event Organiser
Creation and management of own events with full configuration of Events parameters (date, location, capacity, prices, specific conditions). Among his management obligations is the duty to verify the age of attendees and to accept or reject attendees according to their policies and in accordance with the applicable regulation.
Invitation and management of Manager Chiefs and Public Relations linked to their Events.
Access to sales and attendance statistics, management of affiliate links, commissions, refunds and claims.
Limitations: Cannot access other Event Organisers' Events or data, modify general Platform parameters or suspend user accounts. Subject to commissions established by the Company.
Manager Chief (Public Relations Coordinator)
Coordination and supervision of Public Relations teams.
Invitation and management of PRs, access to aggregated statistics and distribution of affiliate links.
Proposal of commissions subject to Manager approval.
Limitations: Cannot create or modify Events, establish prices or access complete financial data. Hierarchically dependent on the inviting Customer.
Public Relations (PR)
Promotion of events through personalised affiliate links with access to own statistics (clicks, registrations, sales and commissions).
Limitations: Cannot create, modify or delete Events, access other PRs' data, modify prices or validate tickets. Can only promote authorised Events. Subject to commission conditions established by the Organiser.
Customer
Browsing and purchasing tickets for Events, access to purchase history and personal data management.
Receipt of notifications.
Limitations: Cannot create events, access other users' data or generate affiliate links. Subject to purchase limits established by Organisers.
Access to Organiser and Public Relations roles requires prior invitation by a user with superior permissions. Self-assignment of these roles is not possible.
Requirements for Organiser:
Invitation from Platform Administrator (Owner).
Enhanced identity verification and acceptance of specific Customer conditions.
Legal documentation if acting as legal entity (articles of incorporation, powers of representation, tax registration, administrative licences, civil liability insurance).
Requirements for Public Relations:
Invitation from an Organiser or Manager Chief with link to specific Organiser.
Acceptance of specific conditions including promotion rules, commission system, confidentiality obligations and prohibition of fraudulent practices.
Validation Process: The invitation process comprises three phases: (1) Invitation issuance with unique link sent by email; (2) Invitee accesses link, reviews conditions, accepts invitation and completes identity verification if required; (3) Role is automatically activated and hierarchical relationship is recorded for traceability and responsibility purposes.
Users with superior roles may delegate specific permissions to users with inferior roles, subject to the following rules:
Revocability: All delegations are unilaterally revocable at any time without right to compensation.
Traceability: All delegations are recorded identifying delegator, delegate, delegated permissions, date, term and reason.
Material limits: Sub-delegation is prohibited without prior authorisation.
The Company may require additional documentation for high-level delegations (financial management, access to third-party personal data) and may revoke any delegation when detecting improper use, security concerns or breach of established conditions.
Each user with superior role assumes responsibility for acts carried out by users of inferior roles they have invited or who depend hierarchically on them:
Organiser: Responsible for truthfulness and lawfulness of Events information, compliance with applicable regulations (licences, insurance, public entertainment regulations), acts of invited Manager Chief and Public Relations in relation to Event promotion, and tax obligations arising from events.
Manager Chief: Responsible for adequate supervision of PRs under their charge and promotional practices of coordinated PRs when having had knowledge of irregularities and not having communicated them.
PR: Responsible for promotional practices, truthfulness of communications, compliance with advertising and consumer protection regulations, and proper use of affiliate links.
In case of damages caused to third parties or to the Company, the user with superior role who invited them will be jointly and severally liable, without prejudice to their right of recovery.
Access to personal data
Users may access, review and modify their personal data at any time through their account settings on the Platform. Users have the right to access their personal data, rectify inaccurate or incomplete data, request erasure of data (right to be forgotten), restrict data processing, data portability, object to processing and withdraw consent at any time. For more information on data protection rights, Users should consult the Privacy Policy.
Account modification
Users may modify the following information in their account: name and surname, email address (subject to verification), telephone number (subject to verification), password, communication preferences and marketing preferences.
Users cannot modify account creation date, purchase history or role assignments (subject to invitation system).
Account deletion
Users may request permanent deletion of the Users' account in the profile settings, under section "Data and Privacy", by clicking "Delete Account". Upon deletion:
All personal data will be erased in accordance with data protection regulations.
Purchase history will be anonymised for legal and accounting purposes.
Tickets for future Events will not be cancelled.
The action is irreversible.
The Company will process deletion requests within thirty (30) days.
Information on the processing of personal data can be found in the Privacy Policy.
The Platform's contents, including texts, images, designs, logos, source code and any other element, are owned by the Company or its collaborators and are considered protected works in accordance with Royal Decree 1/1996, of 12 April, approving the consolidated text of the Intellectual Property Law. Users may not:
Copy, reproduce or distribute Platform content without authorisation.
Use WELOVENIGHT's trademarks or logos without permission.
Reverse engineer or decompile the Platform's software.
Create derivative works based on the Platform.
Users grant the Company a non-exclusive, worldwide, royalty-free licence to use content the Users upload to the Platform (profile pictures, event descriptions etc.) for the purpose of providing the service.
The Company acts solely as a digital intermediary, providing a platform that facilitates interaction and transactions between users and third-party Event Organisers. Unless expressly stated otherwise, the Company does not organize, manage, or assume responsibility for the execution of any Events listed on the platform.
The Company's liability for account registration and management is limited in accordance with Articles 1102 to 1106 of the Spanish Civil Code:
The Company shall not be liable for damages arising from slight negligence.
The Company shall not be liable in cases of force majeure or fortuitous event.
In addition, the Company shall not be held responsible for any disputes, claims, damages, or losses (whether direct, indirect, incidental, or consequential) arising from interactions, transactions, or contractual relationships between users and third parties, including but not limited to Event Organisers and other users. Any such claims must be addressed directly with the respective third party. The Company shall not be responsible for verifying the age of attendees at event entrances, except when acting as an Event Organiser.
To the maximum extent permitted by law, the User agrees to hold the Company, its affiliates, directors, employees, and agents harmless from any liability, claims or demands arising from such third-party disputes.
Nothing in this clause shall exclude or limit the Company's liability in the following cases:
Personal injury or death caused by the Company's negligence.
Fraud or wilful misconduct.
Breach of data protection obligations.
Any other liability that cannot be limited or excluded under applicable law.
The Company's total liability for any claim directly arising from the registration or management of a user account shall in any case be limited to one hundred euros (€100), unless otherwise required by law.
Users are liable for:
Truthfulness and accuracy of data provided during registration.
Proper use of their account and safeguarding of credentials.
Acts carried out from their account.
Compliance with these Registration Conditions.
Damages caused to the Company, other users or third parties through breach of these conditions.
The Company reserves the right to modify these Registration Conditions at any time. Modifications will be notified to registered Users by:
Email to the registered address, or
Prominent notice on the Platform, or
Notification upon next login.
Modifications will take effect fifteen (15) days after notification, except:
Modifications required by law (immediate effect)
Modifications favourable to Users (immediate effect)
Substantial modifications affecting user rights (thirty days' notice)
Continued use of the account after the effective date constitutes acceptance of the modified conditions. Users who do not accept the modifications may delete their account.
If any provision of these Registration Conditions is held to be null, invalid or unenforceable, the remaining provisions will remain in full force and effect. The null provision will be replaced by a valid provision that most closely reflects the original intention.
Failure by WELOVENIGHT to enforce any provision of these Registration Conditions does not constitute a waiver of that provision or any other provision. No waiver will be effective unless made in writing.
These Registration Conditions, together with the Legal Notice, Privacy Policy and Cookie Policy, constitute the entire agreement between the User and the Company regarding account registration and management.
Users may not assign or transfer their rights or obligations under these Registration Conditions without the Company's prior written consent.
The Company may assign or transfer its rights and obligations under these Registration Conditions at any time, provided such assignment does not adversely affect User rights.
These Registration Conditions are governed by Spanish law.
In the event of any dispute, the User that is a consumer will first attempt to resolve the matter amicably by contacting the Company's customer service team.
If no amicable solution is reached, and in accordance with applicable consumer protection laws, the consumer may refer the dispute to an officially recognized Alternative Dispute Resolution (ADR) entity in Spain.
Furthermore, pursuant to Article 29 of the General Law for the Defence of Consumers and Users, any legal dispute shall be submitted to the Courts of the consumer's place of residence.
Users can consult the official list of ADR entities in Spain on the website of the Spanish Consumer Affairs Authority at https://www.consumo.gob.es.
For Users without consumer status (Organisers, PRs, companies), disputes will be submitted to the exclusive jurisdiction of the Courts and Tribunals of Palma de Mallorca, Spain.
For any enquiry regarding registration or account management, contact:
Customer Service - WELOVENIGHT
Email: bielmartinez@welovenight.com
Telephone: +34 628 38 60 38
Hours: 09:00-17:00
For data protection enquiries:
Email: bielmartinez@welovenight.com
By clicking "Submit", the User acknowledges and accepts that the User:
Has read and understood these Registration Conditions in full.
Is of legal age (18 years or older).
The data provided is truthful, accurate and complete.
Accepts the Legal Notice, Privacy Policy and Cookie Policy.
Consents to processing of the User's personal data as described.
Understands the User's rights and obligations as a User.
Accepts the hierarchical structure and invitation system (if applicable).
Version: 1.0
Effective date: October 2025
Last reviewed: October 2025